Branch Administrator

Walpole, Massachusetts

BrightView Landscape Services

Brighter futures start here. BrightView takes pride in providing consistent, high-quality landscape services with a dependable service commitment. As the nation’s leading landscape services company, BrightView provides, through its team of more than 18,000 employees, services ranging from landscape maintenance and enhancements to tree care and landscape development for thousands of customers’ properties, including corporate and commercial properties, HOAs, public parks, hotels and resorts, hospitals and other healthcare facilities, educational institutions, restaurants and retail, and golf courses, among others. BrightView takes care of its employees, customers, and communities while delivering exceptional landscapes that positively impact millions of lives every day.

A brighter future is in your hands. We’re currently seeking a Branch Administrator. The Branch Administrator supports the branch team and Branch Manager by efficiently and effectively handling the administrative functions of the Branch.  Branch Administrators serve as the key contact point for employees, clients, region, and corporate.

What you'll do:

  • Payroll
    • Enter into payroll system all new hires, rehires, and changes as indicated on Personnel Action Forms (PAFs) for hourly Branch employees
    • Enter/update work orders and cost codes in job cost system to permit timely and accurate weekly labor posting
    • Enter weekly timesheets into payroll system
    • Identify timesheet and payroll inaccuracies and/or inconsistencies, and determines appropriate corrections. Resolve missing timesheets or inaccurate timesheets with Operations Managers on a timely basis
    • Run payroll edits and verify all active Branch employees have been entered accurately
    • Make any corrections to time entries
    • Inform Corporate Payroll when entry has been verified
  • Billing:
    • Contract:
    • Obtain approved billing from Account Manager, Branch Manager and Operations Manager
    • Enter billings into billing system
    • Print coupons/bills
    • Mail invoices
  • Work Order/Snow/Irrigation/Other:
    • Obtain approved billing from Account Manager, Branch Manager and Operations Manager
    • Pull work order copies from work order book
    • Enter billings into billing system
    • Print coupons/bills
    • File 1 copy in client work order billing file
    • Mail invoices
    • Record billing in work order log
  • Accounts Receivable:
    • Run aged receivables report weekly
    • Note all amounts over 30-45 days for follow up
    • Review notes on outstanding invoices from Branch Manager, Account Manager, and/or prior calls
    • Determine and advise Branch Manager on appropriate collection methods, communications, and resources. Call appropriate customer contacts to check on payment status
    • Make notes from call or log into AR system
    • Fax or email invoices as necessary
    • Send collection letters as necessary
    • Compile background information for legal actions; participate in collection lawsuits as necessary.
  • Accounts Payable:
    • Issue Purchase Order (PO) numbers to authorized Branch Team members
    • Complete PO information and get signatures
    • Maintain accurate PO binder and log
    • Match invoices to PO’s
    • Follow up on purchases made without a PO
    • Record invoice in PO book
    • Request add a vendor via intranet, if new vendor needed
    • Enter invoices into AP system
    • Submit address changes as necessary to Corporate AP
    • Get RM or BM approval if vendor payment is less than 45 days
    • Run A/P edit report weekly and balance to invoices (keep a copy of the edit list)
    • Mail alphabetized invoices to Corporate with 1 copy of the edit list 
  • General office duties:
    • Answer phones; determine appropriate personnel to respond to various inquiries
    • Order supplies based on assessment of needs and budget resources
    • Run reports as directed by Branch team members
    • Stamp outgoing mail and sort incoming mail
    • Prepare client proposals, contracts, correspondence and other miscellaneous items
    • Filing, including job file maintenance
  • Human Resources:
    • Prepare new hire packets
    • Maintain I-9 binders
    • Prepare and maintain employee personnel files
    • Coordinate uniform ordering, distribution, and returns
    • Coordinate workers compensation reporting and monitor status
    • Determine OSHA recordable and reportable injuries, and follow OSHA process accordingly.
  • Accounting Administration:
    • Prepare month end and monthly close material as directed by Controller and Branch Manager

Skills we're seeking:

  • Communicate clearly orally and in writing to a variety of audiences
  • Identify and solve problems
  • Proficient in Excel, Word, and Outlook
  • Ability to learn BrightView’s internal software systems.
  • Good data entry and typing skills
  • Ten key number pad by touch
  • Ability to operate fax, copier, and multi-line phone
  • Good working knowledge of basic accounting, human resources, general business, grammar, and spelling.
  • Must possess 2 or 4 year degree in business or a related field and/or 3 – 5 years’ experience in a business office with accounting related responsibilities.


  • Competitive salary
  • Paid time off
  • Medical, dental, and vision insurance

BrightView is an Equal Employment Opportunity and E-Verify Employer.

Job Position Type
Regular Full-Time
Job ID
Job Date Updated