BrightView Teams Prepare as Local Communities are Threatened During an Active Hurricane Season
When a catastrophic event occurs, BrightView prepares to dispatch teams and respond faster than other landscape service providers
In mid-September, warnings for Hurricane Florence were issued in Virginia, North Carolina, and South Carolina. As a Category 4 storm, record rainfalls and a massive storm surge were anticipated as Florence headed for coastal towns and beaches. Due to the severity of the storm, state officials issued evacuation protocols, causing more than 1 million people to flee their homes for safety. When our models predicted that Hurricane Florence would likely have an impact, Branch Managers began their preparations in Virginia, North Carolina, and South Carolina, which included enacting BrightView’s Preliminary Response Plan:
- Communication with all customers in the anticipated affected areas. Branches offer up manpower, heavy equipment, and chainsaws immediately to clients and properties in need.
- Service all equipment in preparation for travel.
- Preemptively work with rental companies to retain extra heavy equipment in times of distress.
- Managers resourced emergency response teams who committed to open-ended stays in areas where Hurricane Florence was anticipated.
- Five days before the storm was projected to hit the tree crews, chip and grapple trucks were serviced and lined up to respond, if directed.
- BrightView provides daily updates to those who pre-approved a storm response to communicate the state of their property and work we complete on site.
Upon the notification of any natural disaster, BrightView leaps to action to proactively prepare for all outcomes. With the unique ability to deploy teams from across the country to our local teams in need, BrightView is truly a 24/7 service provider, available to our customers and local communities 365 days a year in the wake of any emergency.